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Frequently Asked Questions:

General FAQ Before Your Consultation Client Documents


We don't bill insurance directly, but can provide a "super bill", if your insurance offers coverage. This requires clients to first contact their insurance company to learn the details of coverage & any other requirements.

A superbill is a detailed receipt the client submits to their insurance, after they first pay NEA Electrolysis out-of-pocket, then wait to be reimbursed some or all of the cost.

With this method, NEA Electrolysis has no involvement or responsibility aside from providing an accurate super bill, and can make no guarantee the insurance company will reimburse the client.



Our "Standard Rate" applies to most body regions. Service for the brazilian area is currently not offered, but we hope to add that to our menu in the future.

While we offer electrolysis for hair removal on moles, we require medical clearance first. Electrolysis is not offered for inside the nostrils or ear canal due to safety concerns.

We're happy to treat any region of the body & any gender! However, service for the brazilian area is currently not offered.



Electrolysis is the only method FDA approved for permanent hair removal. It's recommended for any skin tone & hair color, including blond, red, grey, and white hair. While sometimes confused with laser hair removal, electrolysis works differently.

This procedure involves the use of a fine wire filament (probe) inserted into each hair follicle, delivering a small amount of electric current. This aims to destroy the stem cells responsible for hair growth, located in the bulge & dermal papilla. There are three main methods of electrolysis: Galvanic, Thermolysis, and The Blend Method.

Galvanic uses direct current (like a battery) to induce an electro-chemical reaction between the sodium & water in surrounding tissue, which produces sodium hydroxide (also known as lye) to destroy the stem cells. Galvanic is known to generally be the slowest of these modalities, requiring roughly 4 to 30 seconds per follicle.

Thermolysis uses alternating current (like a radio, wifi, microwave) which heats up the water molecules in surrounding tissue, reaching temperatures great enough to destroy the stem cells by thermo-coagulation. Thermolysis typically is much quicker than Galvanic or Blend. There are different techniques for thermolysis, such as "flash" or "slow" thermolysis. Flash is typically less than 1 second per follicle.

The Blend Method uses a combination of Galvanic & Thermolysis, and the mechanisms of each current have additive effects together. For instance, the coagulation (from Thermolysis) makes it easier for the lye *from Galvanic) to penetrate the tissue & reach the targeted stem cells. The Blend Method is kind of the "best of both worlds", when referring to its speed. The duration for each follicle varies, but typically lasts for 3 up to 10 seconds.

While Thermolysis is very popular in the US for its speed, The Blend Method or Galvanic are preferred in some cases. If your electrologist is trained in each of these modalities, it's their responsibility to choose which is the best fit for your needs.



Electrolysis is the only FDA approved method for hair removal. With proper skill & technique, it works for everyone.

No electrologist's "kill rate" is 100%; in fact, there is little or no data comparing "kill rate" between electrologists, techniques, and electrolysis modalities. With that in mind, sometimes a follicle isn't fully treated the first time. For follicles that were only partially damaged, the next hair they produce may be lighter, shorter, finer.

There are various factors that can influence the treatment timeline or outcome. Check out our Before & After page to view a case of electrolysis in a middle-aged woman with hirsutism (Case #1).

For individuals with medical conditions, medications, etc that stimulate unwanted hair growth, it's possible they may observe visible progress more slowly with electrolysis treatment, if they're not able to manage the underlying problem with medical treatment.

However, medical treatments for these conditions also have limitations in their effectiveness between individuals, so slower progress may be observed still, or occasional maintenance treatments may be required, indefinitely.

Your electrologist can only treat the visible hair that is present today. Once a follicle is successfully treated, it will never produce a new hair-- but we have no control over biology stimulating other hairs to grow longer, darker, coarser. In this instance, the majority of these hairs would be growing from follicles not previously treated.

As our hormones shift throughout life, such as menopause, we may develop terminal hairs in follicles not previously treated, also.

While electrolysis is the only option for guarenteed permanent hair removal-- setting expectations is important!



If IPL or laser hair removal didn't work for you, you're in the right place! While laser hair removal is classified as hair "reduction" (not "permanent removal"), and the lack of permanency is a known risk, there are still instances we recommend laser over electrolysis. However, if you experienced poor results with laser, that isn't a reason to assume electrolysis won't work for you.


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